‘Immediately Stop Using’: Health Canada Issues Recall For Medicine Sold Across Country

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Image used for illustrative purposes only. Photo: Roberto Sorin / Unsplash

Through Health Canada, Teva Canada has issued an urgent recall for one lot of a popular non-prescription medication due to possibly containing “foreign material.”

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The recall involves one lot of the non-prescription drug Novo-Gesic Forte 500 mg (acetaminophen) due to the potential presence of phenolic resin or epoxy. According to the notice, “if ingested, [the foreign material] may cause injury to the digestive system.”

“The affected product was supplied to pharmacies in 1,000-count bottles and was dispensed to patients in smaller quantities.”

Currently, Health Canada is monitoring the recall and the company’s preventative and corrective actions. Should additional safety issues arise, “Health Canada will take appropriate action and inform Canadians as needed.”

Photo: Health Canada
Photo: Health Canada

You can find the product information below:

  • Novo-Gesic Forte 500 mg (acetaminophen)
    • DIN: 00482323
    • Lot: 100083040
    • Expiry: January 31, 2029
Photo: Health Canada

What to Do

Consumers are asked to “immediately stop using” the affected product. They should be returned to your local pharmacy for replacement and proper disposal. If you are unsure if your product has been recalled, you are recommended to contact your pharmacy.

If you have used the affected product, it is advised that you consult with your healthcare practitioner. You can also contact Teva Canada Customer Care by calling toll-free at 1-800-268-4129, or by email at [email protected], if you have questions about the recall.

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