Health Canada has issued a major recall for a brand of battery packs sold across the country. Consumers are being advised to “immediately… stop using” the recalled product as it poses serious fire and burn risks to users.
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Battery Packs Recalled in Canada
This recall concerns Bose S1 Pro and S1 Pro+ System Battery Packs, which are both lithium-ion battery packs that are designed for the exclusive use in the Bose S1 Pro Portable Bluetooth Speaker System and S1 Pro+ Portable Bluetooth Speaker System.
According to the notice, “the continued operation of the affected battery packs as they age exposes the lithium-ion cells to potentially damaging operating conditions, posing potential fire and burn hazards.”
You can figure out if your battery pack is affected by checking the product’s first six serial numbers.. The following products are affected:
- 083723
- 078352
- 084105
- 078591
- 078592
- 084106
- 086409
The company has received no reports of incident or injury in Canada as of October 5, 2026. Notably, it has received 7 reports of incidents globally, but no report of injuries.
What to Do
Consumers are urged to “immediately remove and stop using the recalled battery packs and contact Bose Corporation to arrange for a replacement battery pack.”
You can contact Bose Corporation by telephone at 1-800-869-2114 from 9 am to 9 pm Eastern Time Monday to Friday, and from 9 am to 7 pm Eastern Time on Saturday. You can also visit the company website.
35,399 units of the affected products were sold in Canada.
