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Shoppers Drug Mart Accidentally Sold Expired Birth Control Pills

Shoppers Drug Mart Accidentally Sold Expired Birth Control Pills

If you recently purchased birth control pills from Shoppers Drug Mart, you might want to double check the expiration date.

Shoppers Drug Mart has announced that customers who have purchased “Alesse 21” within the past three weeks, may have been dispensed birth control pills that expired in September of 2014.

According to a release, the mistake was made at the company’s distribution centre in Calgary, which led to the expired pills being shipped to several locations throughout Western Canada including British Columbia, Manitoba, Saskatchewan and Alberta.

As of April 6, approximately 100 customers have purchased the expired pills. Shoppers Drug Mart says they’ve reached out to customers who may have potentially purchased Alesse 21 between March 16 – April 1 and let them know of the mistake.

As soon as Shoppers became aware that expired Alesse 21 had been dispensed, we called each customer potentially affected by the error directly. We informed them of the mistake, offered to immediately replace the expired product and provided information and counselling. We estimate that approximately 100 customers received the expired product.  We have connected with all patients who were dispensed expired product in British Columbia, Saskatchewan and Manitoba.

The company has also launched a review of protocols to avoid similar errors in the future.


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