After as many as 10 fake Apple iPad 2s made of modelling clay were sold in Metro Vancouver retail stores, a major fraud investigation has been launched by stores such as Future Shop and Best Buy.
It seems as though scam artists bought the iPads, replaced them with bags of clay and then resealed the boxes and returned them to the store.
Mark Sandhu was one of the customers who bought the clay iPad thinking that he had bought a $620 iPad 2 for his wife for Christmas.
Sandhu said initially his wife thought the clay, flattened into the shape of an iPad and housed inside a Ziploc baggie, was actually a protective layer over their new pricey present.
“I was shocked. I did not expect this from Future Shop. When you purchase something from there you expect the product to be there,” he said.
Sandhu then brought the fake product back to the downtown Vancouver location on Boxing Day, where he says he was treated like a criminal.
“Maybe the way I was dressed, I don’t know,” he said. “She made me feel like I’m trying to scam them out of $700. I was the one getting scammed.”
Sandhu says he tried contacting Future Shop head office, Apple, and even local police but no one would listen to his story. It was only after he contacted CTV’s Steele on Your Side that Sandhu received a response from the company.
Sandhu and his wife have received an apology from the company plus a full refund. They also received a new iPad 2 as compensation for their troubles.
“It really saddens Future Shop to know that people stoop to this type of level to be opportunistic and make money in this sort of organized way” said Chun.